Shipping Policy

IS SHIPPING FREE?

The Shipping fee is 9$ but it's free on all orders above 50$. 

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they  can get you your order as fast as they can!
We work with USPS to ship  your order, please allow an estimated 4-12 business days for your order to arrive  in all countries where USPS work.
With other countries, we work with ePacket, SwissPost or Turkey Post and your orders can take an estimated  5-10 business days for Europe or Canada and 7-20 business days for others due to distance traveling and customization.

If you have not received your item(s) beyond this time, you are eligible for a full refund after we have conducted a postal investigation. Anyway, feel free to contact us, we will be pleased to help you.

 

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

 

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, please know that we are terribly sorry! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

 

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

 

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

 

IF YOU HAVE QUESTIONS, PLEASE LET US KNOW, WE WILL BE MORE THAN HAPPY TO HELP YOU